Barclays Seeks ATM Manager

Barclays is seeking to recruit an experienced professional with the determination to deliver a first class service as ATM Manager. Barclays has operated in Ghana for ninety five years. It is a wholly owned subsidiary of Barclays Bank PLC. Its vision is to become the best bank in Ghana, making lives much easier for its customers, employees and other stakeholders. Barclays Bank of Ghana Limited has an extensive retail and corporate banking network in the country, comprising 59 branches, 7 agencies, 10 Premier Life Centres, 2 Premier suites and 8 Local Business Centres. Barclays has 135 ATMs spread across 90 locations nationwide. Barclays offers a wide range of Corporate, Retail and Treasury products and services targeted particularly at business and corporate clients, while extending personal products and services to retail customers. Barclays also offers local business banking products and services to Small and Medium scale enterprises and indigenous businesses. In May 2011, Barclays re-launched its Premier banking with new suites accessible to our high net worth customers for their exclusive private banking.  The Premier proposition also offers customers dedicated Relationship Managers, lifestyle alliances, global access to Premier lounges at airports, amongst others. JOB SUMMARY Company: Barclays Bank Industry: Banking Category: Banking/Financing Location: Accra Job Status: Full-time Salary: GH¢  Education: First Degree Experience: 3 years Job Expires: 10 May, 2013 Job Description We are seeking to recruit an experienced professional with the determination to deliver a first class service in our Retail Banking Unit. The role holder will be responsible for managing the Banks' entire ATM network across the country, ensuring that service delivery is maintained. He/she will also manage the deployment of new ATMs across the country, addressing and putting in place controls to mitigate potential risk as well as budgeting for ATM operations. Key Accountabilities: Identifying possible strategic locations for ATMs Monitor ATM cash usage in line with approved cash limits and propose reviews where necessary Complaints management - Investigate Complaints Relating to ATMs Participating in and Negotiating the pricing/ premium structure for services provided Review the Unit's strategy and performance and take appropriate remedial action to assist achieve the desired performance Monitor ATM network Uptime across the country and ensure those that are down and need replenishment are seen to by the custodians or service providers Responsible for taking the final decision on look and feel of all ATMs Own the Service Level Agreements with service providers (internal and external) and escalate breaches Work together with Retail Managers and Cluster support as one team to deliver exceptional performance across the cluster Required Skills or Experience Essential Requirements: Experience in Retail Business management, minimum 3 years Strong drive in achieving business performance Relevant professional qualifications (first degree, accounting, finance, business or related fields; ACCA,) Practical understanding of relevant regulatory environment Proven track record of high performance in previous roles Experience in managing a team - minimum of 2 years How To Apply Interested applicants should please visit Barclays Careers website at: www.barclaysafricajobs.com and apply.  Search for Other Jobs Here